{{ acd.data.Association.ShortExtension }}

{{ acd.data.Association.UserName.substring(0, 22) }}

{{ 'PAUSE_DENIED_FOR_GROUP' | translate }} {{ acd.data.Pause.Denied.Name }}

{{ 'PAUSE_DENIED_FOR_TYPE_1' | translate }} {{ acd.data.Pause.Denied.Name }} {{ 'PAUSE_DENIED_FOR_TYPE_2' | translate }} {{ acd.data.Pause.Denied.Count }}

{{ acd.data.ACDState | translate }}

{{ acd.data.ACDState | translate }}

{{ 'ACD_WRAPUP' | translate }}

{{ acd.data.Pause.Description | translate }}

{{ acd.data.ACDState | translate }}

{{ acd.data.ACDState | translate }}

{{ acd.data.ACDState | translate }}: {{ acd.data.Pause.Description }}

{{ acd.data.ACDState | translate }}: {{ acd.data.Pause.Description }} - {{ acd.data.Pause.Comment }}

{{ acd.data.ACDState | translate }}: {{ acd.data.Pause.Comment }}.

{{ cti.data.CTIState | translate }}

{{ cti.data.CTIState | translate }}

{{ cti.data.CTIState | translate }}

{{ cti.data.CTIState | translate }}

{{timer_cti.getTimespan()}}

{{timer_cti.getTimespan()}}

{{timer_cti.getTimespan()}}

{{timer_cti_held.getTimespan()}}

{{timer_cti_held.getTimespan()}}

{{timer_cti_held.getTimespan()}}

{{timer_pausa.getTimespan()}}

{{timer_pausa.getTimespan()}}

{{timer_wrapup.getTimespan()}}

{{timer_busy_as_wrapup.getTimespan()}}

{{ 'HELDCALL' | translate }}

{{timer_cti.getTimespan()}}

{{ 'ANYCHANNELSUNACTIVE' | translate }}
{{ 'ALLCHANNELSACTIVE' | translate }}


{{queues.data.MaxWaitingTime | timespan}}
{{ 'Llamadas' | translate }}: {{queues.data.TotalCallsInQueues}}
GLOBAL
cerrado {{cola.MaxWaitingTime | timespan}} -
{{ 'Llamadas' | translate }}: {{cola.TotalCallsInQueue}}
{{cola.QueueName}}
{{ agents.TotalIncoming }} TOTALINCOMING
{{ agents.PerctResponse }} PERCTRESPONSE
NAME Extensión STATUS TIME
{{ agent.ShortName }} {{ agent.Extension }} {{ agent.Disponibility.split(' ')[0] | translate }} ({{ agent.Disponibility.split(' ')[1] | translate }}) {{ agent.StateTime }}